Dstv customer services is the badest service in the country

Ive signed up for dstv price lock.waited a week for installer to contact me I decided to contact multi choice after speaking to 5 consultants a lady phoned me to arra ge the install multi choice decided to send the decoder to an installer in somerset now the installer is demanding traveling fee I stay in Pniel a town between paarl and stellenbosch so i dont know why thay didnt get installer from stellenbosch or paarl that is in the 25 km radius. Multi choice have given me countless reasons what to do and im just fed up im not even going to mention all the stuff the latest that thay told me was i need to contact any acredited installer then the installer would contact multi choice and thay would sort out my iszue i did that to contact installer in paarl thay said thay cant do nothing I need to get the decoder then thay wil come and do the install so at this moment im struggli g to get hold of the correct department to phone them is no use im just waiting on them to contact me send them countless emails. Multi choices price lock is a load of big ****