DSTV customer service Team

I am writing to express my frustration regarding an ongoing issue with my DStv account that has yet to be resolved.

Last month, I noticed an unexpected extra charge on my bill, and I have not received a satisfactory explanation despite multiple attempts to reach out for assistance. Unfortunately, each time I have contacted your customer service consultants, I have encountered inconsistent information, which adds to my confusion and dissatisfaction.

Moreover, I have been trying to reach your customer service department using the number provided to me, but I keep getting a message indicating that the line is not available.