DSTV Customer Service, NON-Exiting!!

I am extremely frustrated with DSTV. I cancelled my services about 8 years ago because of the service delivery. Now we decided to get the Compact streaming package, and have been trying for the past 5 days to create a login ID, but I keep getting the following message: We're sorry Something went wrong, please try again. I have tried everything and still have the same issue. I CANNOT CREATE A LOGIN PROFILE or login to an exciting profile. And the agents keep instructing me to following links, etc. However, I keep telling them that I am unable, and they keep saying that they are experiencing technical difficulties. Which I understand but flippen 5 days in a row and everyone tells me the same thing. At one stage they told me my profile was blocked, then I received a message that I need to pay an outstanding amount of R497. Now if the Compact Streaming package is R299 x12m, where do they get this other amount.; and I am a new customer?

And every time I must repeat myself.

Please cancel my new subscription, I am no longer interested in becoming a DSTV client again.

I AM DONE!!