DSTV CUSTOMER SERVICE AGENTS

I am appalled by the disgusting; inhumane lack of understanding of your so called call center agents. I have been with DSTV since DSTV stands in SA. For the past 2 days I have received about 5 calls offering some funeral cover I mentioned that I am not interested and then I get STUPID comments like "You're all going to die" and "Why are you scared of dieing" for some random inhumane customer service agent it is just a job but I do not appreciate to be getting such disgusting comments. They might not know how it feels like to lose someone close to them. We have dealt with this trauma recently and I don't even need to be explaining this to you guys as you are supposed to be a mere form of entertainment and not some small company who feels that this topic is that to use your small useless comments and cause any customers more trauma. One needs to understand the sensitivity of this issue. If someone does not want anything to be sold to them this should end the topic right there and then! And not be called over and over again and get questioned and traumatized. YES WE ALL HAVE TO DIE BUT I DO NOT HAVE TO EXPLAIN THIS TO A MERE DSTV CALL CENTER AGENT. THIS IS EXTREMELY APALLING AND I DO NOT EXPECT THIS FROM A BIG COMPANY LIKE DSTV!! I have been a loyal customer and if something is being offered to me it should be a offer with which I say yes or no; not something that I get lectured on and your call center agents need to be told to stop causing people more trauma they do not know what any individual has been through and for them it seems like "Free entertainment" which is really sorry to say really ****ing me off but a reason I'm thinking twice to even recommend you guys to anyone. 2 days and 5 phone calls with the same attitude and appalling behavior from your inhumane staff!!