SA
Sheneez A
1 reviews | Active since Dec 2019
02 Dec 2019, 21:33
DSTV CUSTOMER CARE IS BAD
DSTV IS REALLY BECOMING THE WORST.. I AM SORRY BUT THEY WILL NOT GET ANY FLIPPEN RATING FORM ME WHAT SO EVER.YOU PAY YOUR DAMN ACCOUNT AND YET THEY STILL FAIL TO ASSIST YOU AS THE CLIENT. I AM A PAYING CLIENT EVERY MONTH WITHOUT FAIL, YET THEY CAN CUT MY DISH AS THEY PLEASE WITHOUT COMMUNICATION AND PROPER PROTOCOL. I CANNOT BELIEVE THIS, THEY ARE PATHETIC. JUST BECAUSE THEY CANNOT ALLOCATE THEIR PAYMENTS ACCORDINGLY, YOU HAVE TO SPEND MONEY AND SOLVE THEIR QUERIES FOR THEM... I SENT THROUGH PROOF OF PAYMENT MADE ON 24TH OF NOVEMBER 5 TIMES ALREADY AND YET STILL NO ONE IS HELPING ME. THIS IS BAD GUYS..
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Dec 2019, 08:28 Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Dec 2019, 08:28
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
SA
Good day Kagiso,
Thanks for the response, I am about to re-send the proof of payment, however- please do note that the reference used is that of the beneficiary as it was paid from the beneficiary's account and referenced as DSTV right below that is the date of payment. All info except for the bank logo is under the beneficiary details which in this case is (DSTV).
Regards
Sheneez A's updateReviewer Update
03 Dec 2019, 10:05Good day Kagiso,
Thanks for the response, I am about to re-send the proof of payment, however- please do note that the reference used is that of the beneficiary as it was paid from the beneficiary's account and referenced as DSTV right below that is the date of payment. All info except for the bank logo is under the beneficiary details which in this case is (DSTV).
Regards
SA
Sheneez A's update03 Dec 2019, 10:05
Reviewer Update
Good day Kagiso,
Thanks for the response, I am about to re-send the proof of payment, however- please do note that the reference used is that of the beneficiary as it was paid from the beneficiary's account and referenced as DSTV right below that is the date of payment. All info except for the bank logo is under the beneficiary details which in this case is (DSTV).
Regards