DStv **** during COVID-19 lockdown

Item: DStv (MultiChoice)
Rating: 1
Author: Alastair F

<div>DStv seems to be one of the only companies that have no empathy during the COVID-19 lockdown. Instead of providing relief they are increasing the subscription, Account query. This is absolutely ridiculous and disgusting. My account has increased over the past 3 months, debits as follows: 2020/05/02 was R***/04/01 was R***/03/02 was R494 What is the reason for the latest increase?</div>

Helpful (0)

Replies (3)

DStv (MultiChoice)'s replyOfficial

04 May 2020, 08:51

Hi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

DStv (MultiChoice)'s reply04 May 2020, 08:51

Official

Hi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Alastair F's updateReviewer Update

04 May 2020, 12:53

Please provide me with an audit of my boxoffice account from July 2019.
I am sure I did a topup and there were funds available for rentals.

Alastair F's update04 May 2020, 12:53

Reviewer Update

Please provide me with an audit of my boxoffice account from July 2019.
I am sure I did a topup and there were funds available for rentals.

Alastair F's updateReviewer Update

04 May 2020, 12:55

I asked an agent for the audit but she just sent me a statement for April 2020, how ridiculous is that.
Totally brushed me off, by saying "then don't rent movies ..." in an online chat session
Disrespectful and rude.

Alastair F's update04 May 2020, 12:55

Reviewer Update