sB
stephan B
1 reviews | Active since Sept 2014
07 Dec 2022, 21:25
DSTV ******
If I could give you a negative rating I would
1. DSTV billing system sucks 2. Paymwnt made 2 days back does net ensure your services are reconnected 3. Call centre employees can never assist and recommend you use the online chat feature. 4. Online chat feature just tells you it has been sorted and should be reconnected in 1 hour.
Now I have paid for a service I cannot use.
DSTV stole R746,35 from me for a supposedly service that only costs R699.
Please just return my money and lets part ways.
Pathetic!!!
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
08 Dec 2022, 07:18Hi Stephan,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Dec 2022, 07:18
Official
Hi Stephan,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
sB
stephan B's updateReviewer Update
08 Dec 2022, 12:44Pathetic!!! POP mailed to above email. Multichoice has been marked as spam on my phone I am not interested in talking to any of the agents. When signing up with Netflix I do not have to phone to sort out a billing problem they have caused. You SUCK!!!
sB
stephan B's update08 Dec 2022, 12:44
Reviewer Update
Pathetic!!! POP mailed to above email. Multichoice has been marked as spam on my phone I am not interested in talking to any of the agents. When signing up with Netflix I do not have to phone to sort out a billing problem they have caused. You SUCK!!!
sB
stephan B's updateReviewer Update
09 Dec 2022, 11:25Still not connected. You are a ******** company. Please return my money if you are not reconnecting my services. Your online consultant Njabulo Dhlamini is such a damaging employee to your brand!!!
sB
stephan B's update09 Dec 2022, 11:25
Reviewer Update
Still not connected. You are a ******** company. Please return my money if you are not reconnecting my services. Your online consultant Njabulo Dhlamini is such a damaging employee to your brand!!!