JB
Jonathan B

1 reviews | Active since Oct 2016

10 Oct 2016, 18:35

DSTV credit for 3days

<p>Hi if we dont pay our monthly subscription the dstv explora service gets cut off.... so am i going to get a credit for the days i dont get to watch TV? </p> <p> </p> <p>Customer service is shocking you can send an sms requesting payment or a reminder to make payment but you cant send an sms to say that dstv explora serivce will be unavaible due to an upgrade gone wrong. I want feed back on my credit for the days i cant watch tv and if i get an automative response i will cancel my account</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Oct 2016, 07:01
Official

Dear Jonathan Bennie

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team