Dstv couldn't care less

Worst customer service i have had since mnet started. We cancelled DSTV whilst we were moving house. We started DSTV Stream once we had fibre in the new house. Then we put up a dish and went for the full package again. The Multichoice remote operator gave us a bank account to deposit the money, which we did. Now, we have been cut off 3 times because the remote DSTV telephone assistants are pathetic, probably because they're not adequately trained and cant help. DSTV, YOU HAVE MY EMAIL ADDRESS. PULL YOUR SOCKS UP AND HELP THE PEOPLE THAT WOULD LIKE YOUR SERVICE BUT CAN'T BE ASSISTED BY WHAT SEEMS TO BE YOUR UNTRAINED STAFF. IF THEY ARE TRAINED, GIVE THEM THE ABILITY TO ASSIST. YOU'RE PATHETIC!