1 reviews | Active since May 2016

30 Jan 2017, 14:22

DStv couldn't give a ****

<p>So once again I was told that I would be contacted regarding my account being overcharged. Surprise no one has called. I have now spent 30 minutes on the phone. Only to be cut off twice. Do you think they would call BACK? Never. Your customer service sucks!!! </p>

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Jan 2017, 14:26
Official

Dear Shelby Sebastian

We acknowledge receiving your complaint. Feedback will be communicated shortly.

Kind regards

MultiChoice Enquiries team

's update30 Jan 2017, 18:58
Reviewer Update

The query has not been resolved. It's still with the accounts department. And I am still waiting for my refund. Andile that spoke to me was very professional and dealt with the issues I had and had an understanding of my problem.

's update07 Feb 2017, 10:47
Reviewer Update

And still. Not a word. Not a cent refunded. Starting to really get gatvol now. You guys are pathetic. And couldn't care less about your customers. I have never been treated so badly by a service provider before. #dstvmustfall one would swear that you are government run and not private. Disgusting.

's update09 Feb 2017, 10:43
Reviewer Update

THIS IS STILL NOT RESOLVED!!!!!! GIVE ME MY MONEY BAC****!! DISGUSTED