1 reviews | Active since Apr 2015
DSTV couldn't care less
<p>After 20 plus years as a DSTV subscriber I decided to take up the Explorer offer. Everything went well from date of installation 14 Jan 2017 until today 19 Jan a whole 5 days. Suddenly my program that I was watching stopped and a message came up telling me to upgrade as this is a PVR. Then the program changed to only allow channel 100 Dish advert channel. My extra view is still working and so I phone the call centre. They tell me to rescan and then my extra view also stops working. No problem to Dstv after all I am paying for the call and 15 mins later they tell me they are working on it. I must just hold on and pay for the call for a problem they created. I eventually put the phone down without the problem being solved. No threat DSTV but if it is not resolved TODAY I will not be paying your debit order on the 2nd. You can come and take your explorer back with pleasure. You have not met you part of the deal so I won't keep mine either. </p>
Dear Greg
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Greg
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
