DSTV *******ION

Please people, I need some one to explain to me, how does one become in arrears with DSTV when they have an option of cancelling ones subscription if you don’t make a payment. I just spoke to NONKULULEKO now in the contact centre in Johannesburg, that’s what she just informed me, I asked to speak to a Teamleader and still nothing, I have been put on hold for 30minutes, this lady is doing it on purpose. I’m disgusted by that, I have been warned by people about making Dstv take their subscriptions via debit order, that there will be unknown charges ones has to pay. I’m on compact plus and I’m told that I have to pay R617 on top of the R390 that I paid, total amount of that is R1007, I don’t understand how is that possible, I spoke to a gentle man on Sunday who said a team leader will call me back, I have been waiting till today. After work I’m gonna go to the local branches in Cape Town and see if they can’t assist me.