DStv Continues Service disconnects

<p>My father's DSTV services gets disconnected every week or 2nd week. His account number is ********** . This month it has been disconnected 2 times, today marks the 3rd time. I then have to phone costumer support on his behalf to get it reconnected again. The reason why DSTV disconnects the service every week is because of a payment that is due since March according to their system. However, it was never overdue because it was paid as normal like every other month and DSTV have the proof of payment in their possession.</p> <p>This was apparently escalated (several times) to line managers. The last consultant even suggested my father rather pay the amount again just to get it fixed. Terrible. I have Reference numbers for all the pain and agony endured with costumer service.</p> <p>If there’s anyone out there at DSTv, anyone……….please help.</p>