1 reviews | Active since Jul 2017
DSTV consultants ***********
<p>Its not the 1st time this happens to me </p> <p> </p> <p>Hi I Wanted to check how much I should pay and it states R0,00 and now my account is suspended so I want to know why and can u pls reconnect my services asap my I'd no is ********** 950089 neo MP**** address 1183 kgoduma street molapo cell no ********** 816 only channel 100,176,191,192,193 pls</p> <p>Hi Neo, your services are active. We have sent signal to your device, please let us know if you are getting picture. Your account is on a null balance. ~SKG<br />JUN 27TH, 6:14AM</p> <p><br />Yes I am thank u<br />How much is it that I have to Pay</p> <p> </p> <p>Hi Neo.</p> <p>Your account is currently up to date. The next payment due will be on 26-07-2017 for R365.00. Remember you can set a debit order to avoid late payment, disconnection and paying reconnection fee. You can also view your statement online via this link (https://selfservice.dstv.com/self-service/my-account/), alternatively, to view your balance you can dial *120*68584#. ~TJM</p>
Dear Neo
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Neo
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Good day Neo
Thank you for taking my call today.
As discussed, the service is now reconnected and the method payment is on cash.
Currently, the total balance required for the reconnection of service is R380.80 till 25 July 2017. You had requested to make the payment on the next payment date which is 26 July 2017, including the next month's subscription.
If there's anything else we can assist with, please do contact us.
Once more, thank you for your invaluable support.
Kind regards
Dinah
Best regards,
Good day Neo
Thank you for taking my call today.
As discussed, the service is now reconnected and the method payment is on cash.
Currently, the total balance required for the reconnection of service is R380.80 till 25 July 2017. You had requested to make the payment on the next payment date which is 26 July 2017, including the next month's subscription.
If there's anything else we can assist with, please do contact us.
Once more, thank you for your invaluable support.
Kind regards
Dinah
Best regards,
Dear Neo
In effort to improve customer satisfaction, please let me know how you rate the service I have given to you by revisiting the survey/conversion rate on Hello Peter. The rating is on a scale of one to five (1 being poor and 5 being good).
Once more, thank you for your invaluable support.
Kind regards
Dinah
Best regards,
Dear Neo
In effort to improve customer satisfaction, please let me know how you rate the service I have given to you by revisiting the survey/conversion rate on Hello Peter. The rating is on a scale of one to five (1 being poor and 5 being good).
Once more, thank you for your invaluable support.
Kind regards
Dinah
Best regards,
Good day Neo
This is a follow up response as per our previous discussion.
We had an arrangement that you will pay the full amount on the 26 July 2017. Please note that R733.62 is due for payment today, late or non-payment may lead to the disconnection of service.
The balance required will keep the service active till the 25 August 2017.
Please do contact us if you require any further assistance.
Kind regards
Dinah
Best regards,
Good day Neo
This is a follow up response as per our previous discussion.
We had an arrangement that you will pay the full amount on the 26 July 2017. Please note that R733.62 is due for payment today, late or non-payment may lead to the disconnection of service.
The balance required will keep the service active till the 25 August 2017.
Please do contact us if you require any further assistance.
Kind regards
Dinah
Best regards,