CS
Crissy S
1 reviews | Active since Oct 2020
19 Jan 2023, 15:27
Dstv consultants have no clue how to solve a problem let alone do a downgrade
The worst service ever . I downgraded my account on 14th December it wasn't downgraded. I have no DSTV since I paid the new subscription on Sunday 15th January 2023. I am told they sorting it out. I can't get to the manager he refuses to come to the phone. Dstv service sucks .
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
19 Jan 2023, 16:07Hi Crissy Singh,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply19 Jan 2023, 16:07
Official
Hi Crissy Singh,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
CS
Crissy S's updateReviewer Update
21 Jan 2023, 10:44It's been 8days since my query was.logged. I have not gotten any response except when I requested a Manager yesterday when I demanded to speak to a Manager. A lady by the name of Miss E Merrington who assured me the query will be sorted out.
Last night at around 8.30pm I was told they awaiting the reversal.by the account dept and will authorize connection. This morning the managers are all in a meeting. And I am.still offline really I paid they owe me a credit and I even paid for the month of January . Can someone in Authority at least call me.
I Thank you
DSTV YOUR SERVICES ARE PATHETIC
Last night at around 8.30pm I was told they awaiting the reversal.by the account dept and will authorize connection. This morning the managers are all in a meeting. And I am.still offline really I paid they owe me a credit and I even paid for the month of January . Can someone in Authority at least call me.
I Thank you
DSTV YOUR SERVICES ARE PATHETIC
CS
Crissy S's update21 Jan 2023, 10:44
Reviewer Update
It's been 8days since my query was.logged. I have not gotten any response except when I requested a Manager yesterday when I demanded to speak to a Manager. A lady by the name of Miss E Merrington who assured me the query will be sorted out.
Last night at around 8.30pm I was told they awaiting the reversal.by the account dept and will authorize connection. This morning the managers are all in a meeting. And I am.still offline really I paid they owe me a credit and I even paid for the month of January . Can someone in Authority at least call me.
I Thank you
DSTV YOUR SERVICES ARE PATHETIC
Last night at around 8.30pm I was told they awaiting the reversal.by the account dept and will authorize connection. This morning the managers are all in a meeting. And I am.still offline really I paid they owe me a credit and I even paid for the month of January . Can someone in Authority at least call me.
I Thank you
DSTV YOUR SERVICES ARE PATHETIC