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patricia S
1 reviews | Active since Jan 2017
06 Oct 2020, 07:55
DSTV Constant Irritation
We are once again experiencing great difficulty with DSTV !!!!!! My boss recently bought a new decoder and since then, has had continuous disconnections due to Non payment - but he has a debit order in place PPPPPLLLLLLEEEAAAASSSEEEE DSTV - Pull your act together !!! I need a senior person to get involved here now.... a CEO of a company battles to watch the morning news due to the incompetency of DSTV... I have now had enough. Someone high up in DSTV needs to call me urgently
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
06 Oct 2020, 09:00Hi Patricia,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 Oct 2020, 09:00
Official
Hi Patricia,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
06 Oct 2020, 17:49Hi Patricia,
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our customer service.
As per our telephonic conversation, please be advised that you were charged multiple times for the same period.
We have reversed the charges on the account to bring the account to date.
Please be advised that there are 5 active subscriptions on the account that total to R4595.00.
Kind regards
DStv: Hello Peter Team
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our customer service.
As per our telephonic conversation, please be advised that you were charged multiple times for the same period.
We have reversed the charges on the account to bring the account to date.
Please be advised that there are 5 active subscriptions on the account that total to R4595.00.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 Oct 2020, 17:49
Official
Hi Patricia,
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our customer service.
As per our telephonic conversation, please be advised that you were charged multiple times for the same period.
We have reversed the charges on the account to bring the account to date.
Please be advised that there are 5 active subscriptions on the account that total to R4595.00.
Kind regards
DStv: Hello Peter Team
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our customer service.
As per our telephonic conversation, please be advised that you were charged multiple times for the same period.
We have reversed the charges on the account to bring the account to date.
Please be advised that there are 5 active subscriptions on the account that total to R4595.00.
Kind regards
DStv: Hello Peter Team
Best regards,