YO
Yolandi O
1 reviews | Active since Oct 2015
08 Dec 2015, 15:38
DSTV Connect ID
I phoned Multichoice on 27 October 2015 to change my DSTV Connect ID. I was informed by Call Centre to e-mail the request to [Email Removed] After sending the e-mail, I only received a response from Abigail Madonsela on 13 November 2015, more than two weeks later. I responded to Abigail, immediately, but I am still waiting for a reply. Was my request difficult?<br> <br> Enquiry Reference Number: <br> ***
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DStv (MultiChoice)'s replyOfficial
12 Dec 2015, 08:30Hello YolandiO,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply12 Dec 2015, 08:30
Official
Hello YolandiO,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,