aM
alton M

1 reviews | Active since Nov 2013

14 May 2024, 19:31

DSTV ConArtist Company

I recently signed up with MultiChoice DSTV with a 2 year contract service , and I was extremely disappointed with the experience. Not only did they fail to provide the level of service promised, but they also overcharged me by a significant amount . I soon received a call from an agent that could not provide a satisfactory explanation on how I was taken from a 2 year contract to month-to-month without my consent. Despite their initial quote, which seemed reasonable, the final bill was higher. It’s unacceptable to mislead customers with deceptive pricing. I won’t be using their service again, and I caution others to beware of hidden fees and unexpected charges. They have suspended my account and are demanding more money than we originally agreed on.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 May 2024, 19:31
Official
Hi Alton, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team