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Ashley D
1 reviews | Active since Nov 2017
28 Apr 2020, 17:05
Dstv complaint -
Iv have been Im trying to link my dstv account to showmax for a couple days now ,I called dstv and was told to use the live chat ... on the live chat they are telling the same thing over and over again !!!! When will I actually get any help at all ??? I am a premier subscriber and have registered using a Passport number and the system does not accept my passport number... *** cell Customer number —-***8 Name : Faruk Sikder Iam so disappointed with the service honestly its sucks ... I will be honestly thinking to cancel ... on simple things its so hard to get anything done !!!
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Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
28 Apr 2020, 17:33Hi Ashley Dabeepersadh,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply28 Apr 2020, 17:33
Official
Hi Ashley Dabeepersadh,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Ashley D's updateReviewer Update
01 May 2020, 11:05guys I have spoken to about 4 agents of DSTV,, i have even given them my login details and passwords for DSTV NOW and Showmax nothing is working , why is this being so delayed , no one has called me or nothing ,, were is your feed back ??? dstv the service is so useless its depressing to being paying for someting and in return have to beg for assistence
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Ashley D's update01 May 2020, 11:05
Reviewer Update
guys I have spoken to about 4 agents of DSTV,, i have even given them my login details and passwords for DSTV NOW and Showmax nothing is working , why is this being so delayed , no one has called me or nothing ,, were is your feed back ??? dstv the service is so useless its depressing to being paying for someting and in return have to beg for assistence
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Ashley D's updateReviewer Update
01 May 2020, 11:08I have Screen shots of the online chats ,,, the are telling me they are escalating the matter ,,,,,, are they escalating the matter to "GOD" ???? ,, because DSTV cannot seem to assist with there own Devices this is a JOke !!!! my last month with DSTV ,,IF this isnt resolved !!!
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Ashley D's update01 May 2020, 11:08
Reviewer Update
I have Screen shots of the online chats ,,, the are telling me they are escalating the matter ,,,,,, are they escalating the matter to "GOD" ???? ,, because DSTV cannot seem to assist with there own Devices this is a JOke !!!! my last month with DSTV ,,IF this isnt resolved !!!