DSTV COMPLAINT.

Hi, I have a very urgent complaint regarding DSTV Multichoice. On the 10th of March 2024 I paid R1900 cash to them for both my DSTV subscription and Wi-Fi, later on I received a message that I reversed an amount of R690 during the month of February from their account. April the 30th I paid R1093 cash and then on the 23rd of May they disconnected both my DSTV subscription and wifi and they said that I reversed R690 from their account once again. I've been calling them since May and they told me that it was an error in their system but still didn't connect my subscription and they told me they will fix it but they didn't. June they told me to pay R1600 but I didn't pay it due to some unforseen circumstances I only paid now on the 31st of July because that is the dates that I usually pay-month end. The monthly payment I usually pay them is R1100 but now the amounts seem to increase everytime I have to pay. I've been complaining since May till July without giving me a reason why they always disconnect my subscription . On the other hand they told me to send them my bank statement for the month of April which I did but they still couldn't help me. My name is Winnie Ntombana from Welkom.