Dstv complaint
<p>I called Dstv requesting my channels to be reconnected as the subcription was paid and I called 3 times and the directions given by the agents did not help at all and I'm having problems with channels only one channel namely "100 dish" appears and yet the subcription is paid, I called them again now and I'm caller number 100 on the que and must hold for 5 mins using a phone tht uses airtime...</p>
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Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
17 Dec 2016, 08:23Dear Siphiwe
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s reply17 Dec 2016, 08:23
Official
Dear Siphiwe
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s replyOfficial
17 Dec 2016, 08:47Good day Siphiwe
We tried to contact you today but could not reach you.
Also, it was not possible to access your DStv account for further assistance. We do not have the account details to check your service and send the signal.
Should the problem still persist, please send us your MultiChoice customer number or identity for assistance.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply17 Dec 2016, 08:47
Official
Good day Siphiwe
We tried to contact you today but could not reach you.
Also, it was not possible to access your DStv account for further assistance. We do not have the account details to check your service and send the signal.
Should the problem still persist, please send us your MultiChoice customer number or identity for assistance.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s replyOfficial
20 Dec 2016, 11:00Good day Siphiwe
We still could not get hold of you today and discuss your query telephonically.
Please do contact us back should you need assistance.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply20 Dec 2016, 11:00
Official
Good day Siphiwe
We still could not get hold of you today and discuss your query telephonically.
Please do contact us back should you need assistance.
Best regards
Dinah
Best regards,