Dstv complaint

I had the worst service ever...i am very unhappy with dstv For The last 2 months my dstv as been discounted every week i been paying every month ive been sending proof of payment but no one helps me every time i need to call in to connect my services and every time they say its going to be sorted out but nothing is happening from july i have been unhappy no one is helping not even the call centre agents or management can help...u need this to be sorted asap or im taking this further... I cannot be paying every time i call to reconnect my services