DSTV complain

Item: DStv (MultiChoice)
Rating: 1
Author: loftus M

I am very regretful to have taken agreement offer with DSTV for a premium pricelock of R599.00 for two months. Come instalment pay date I get to find I owe to pay R1079.00. I have been calling DSTV to query the bill and the company is not coming forward to resolve the complain. They have been promising to call me back and days past by without anyone reaching out to me. This is a very serious disappointment and quite offending me.

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

04 May 2021, 10:47

Hi loftus Mojapelo,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

DStv (MultiChoice)'s reply04 May 2021, 10:47

Official

Hi loftus Mojapelo,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

loftus M's updateReviewer Update

13 May 2021, 08:39

Thank a lot to Lesego from DSTV. My complain was resolved beyond exceedingly I am rating her. She is the wagon-wheel of customer complains.
And also.....
Thank to DSTV for appointing her to assist in resolving my complain
I really really appreciate you being concerned to customer complains

Thank you all

loftus M's update13 May 2021, 08:39

Reviewer Update