DSTV Commiting *****

My father passed away in August and we cancelled his account at the beginning of September and have continued to be billed up till November. I then transferred the decoder and smart card to my name off of his account and send through all the death certificates etc to close the account. Then end of December there was a new smartcard activated against his account and I was told the system did it, if your system is able to just activate accounts on peoples names how many people are being ****med and ****** by you, this is *****.<br> <br> Then I am told by a manager that they will stay in touch with regards to the refunds and it has been 14 working days already and I have not heard a thing, tried emailing and no response. Then I call again and I am told it will take 40 Days to get my refund.<br> <br> This is unacceptable!!!!