DSTV client service is non existant
<p>Upgraded in January 2015 to an exlora on contract. My husband died in June 2016 and I have contacted DSTV client service several times informing them of his death , and sent death certificates. Since I am living in a retirement village I started making use of the village commercial package and pays every month for this service. DSTV keeps on sending me escalating accounts on my late husbands cellphone number for payment on his contract. How does DSTV expect that one must still pay DSTV even if you are deceased, and further more how can they charge two accounts for the same explora and smartcard.</p>
Dear Tineke Hechter
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter Team
Best regards,
Dear Tineke Hechter
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter Team
Best regards,
Dear Tineke
We would like to take this opportunity and thank you for bringing your query to our attention.
As discussed, we have referred your account to our Price Lock team for urgent investigation.
As soon as we have feedback, we will be in touch.
Kind regards
Lebogang
Best regards,
Dear Tineke
We would like to take this opportunity and thank you for bringing your query to our attention.
As discussed, we have referred your account to our Price Lock team for urgent investigation.
As soon as we have feedback, we will be in touch.
Kind regards
Lebogang
Best regards,
