T
Thomas
1 reviews | Active since Nov 2021
19 Jan 2023, 11:54
DSTV, Chromecast doesn't work
I have a streaming subscription with DSTV. I use Google Chromecast to watch from my mobile phone. It only works some of the time as it keeps saying I'm using multiple devices, which I am not. This happens every single day that I get this error. I get it working, but have to keep trying for about 30min every day. I have spoken to MultiChoice many times and they are just not able to resolve it on their system. I am considering just keeping Netflix as DSTV's tech just doesn't work.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
19 Jan 2023, 12:02Hi Thomas ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply19 Jan 2023, 12:02
Official
Hi Thomas ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
T
Thomas's updateReviewer Update
09 Feb 2023, 19:59Update: chromecast from iOS device does not work with Dstv. I really tried to work with the multi choice Helpdesk. I cancelled my subscription. Hopefully they get the skills one day to fix their app.
T
Thomas's update09 Feb 2023, 19:59
Reviewer Update
Update: chromecast from iOS device does not work with Dstv. I really tried to work with the multi choice Helpdesk. I cancelled my subscription. Hopefully they get the skills one day to fix their app.