CN
Christine N

1 reviews | Active since Jul 2017

01 Aug 2022, 16:51

DStv - check your account that Disney+ hasnt been added without you knowing😡

I did not sign up to Disney+ and yet when the 3 months free for premium users expired, I was automatically subscribed to it and my monthly premium put up!! Shocking. I had to phone the call centre and was helped by a very nice lady and she reversed the Disney+ subscription. I told her I thought it was absolutely shocking that DStv/Multichoice automatically started charging me for Disney+ when I NEVER wanted it or subscribed. CHECK YOUR MONTHLY ACCOUNT.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Aug 2022, 16:57
Official
Hi Christine,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards DStv: Hello Peter Team