NM
Nosipho M
1 reviews | Active since Jul 2012
27 Oct 2022, 13:12
Dstv charging for service that I am not using
Dstv is charging me an amount of 199 for nextflix account I have been trying to cancel since July. Every time they confirm that they have cancelled. Come month end they deduct R199. I contacted netflix the R199 is not showing on their side. I'm only using netflix on my mobile and I am paying Dstv directly. I not connected to Dstv netflix I logged out on the first month. Dstv is refusing to cancel and pay me my refund
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DStv (MultiChoice)'s replyOfficial
27 Oct 2022, 13:13Hi Nosipho ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 Oct 2022, 13:13
Official
Hi Nosipho ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team