Dstv charges without my permission
<p>I am absolutely disgusted at dstv for charging me for 15 days after my payment due date. According to Dstv terms & conditions number 9, dstv runs a prepaid service and will disconnect the service if payment has not been made. I refuse to pay +-R733 for a PREPAID service I did not agree on. I had made payment for the month of December until the 02/01/2017 but instead was charged for services from the 03/01/2017 to the 17/01/2017 which I did not agree to. Dstv needs to learn to do theit jobs properly or they will lose another customer!</p>
Dear Geran Paul
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Dear Geran Paul
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Good day Geran Paul
Please accept our sincerest apologies for the inconvenience you have experienced in this regard.
We currently investigating your billing concerns.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
Good day Geran Paul
Please accept our sincerest apologies for the inconvenience you have experienced in this regard.
We currently investigating your billing concerns.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert