DSTV CHARGED ME R726 FOR A COMPACT SUBSCRIPTION.

DSTV CHARGED ME A TOTAL OF R726 FOR DSTV COMPACT. So I decided to come back to Dstv on 29th of September and I was quoted R282 to reconnect and start watching again. I then paid because I have used Dstv for years, on the 1st of October my services are disconnected and I speak to an agent ( Lerato Masehlele ) very unhelpful she was and rude. She told me I owe Dstv which was very odd then just sent many statements that aren't even self explanatory.