JM
John M
1 reviews | Active since Nov 2011
08 Nov 2022, 14:34
DSTV charge me for products I didnt subscribe to (Disney+)
Received my bill and DSTV charged me for Disney+. Looked on their system and the product was added to my profile at R119p/m - I never subscribed to this service!
From what I can gather there was a FREE 3 month trail, but I didnt even subscribe for this, so this is blatant *****.
20 minutes on helpline without any confirmation that it will be corrected.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
08 Nov 2022, 14:36Hi John,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Nov 2022, 14:36
Official
Hi John,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team