1 reviews | Active since Jun 2020
DSTV channel shedding-channel reduction-channel cuts.
I wrote in a couple of weeks ago when movie channels disappeared for a while. I was informed by DSTV that the movie channels were 'coming back' as MM3 and MM4-numbers 107 and 108. They did, but temporarily. I see today that they are again "gone', as of midnight tonight. They may be back sometime or maybe not? I wonder whether an arbitrary person just digs into a box of old dvd's and reaches and grabs something, sometimes-sometimes not. In their reply to me, they apologised and said it wouldn't happen again. I was looking to see what movies are on tomorrow and guess what-nothing!! The channel numbers are there but nothing on them-just blank. Really DSTV-you guys are incredibly inefficient-you should hang your heads in shame. I have downgraded as of month end, but this month am still paying for movie channels. Like I said before, if one pays for something, one expects to receive something in return. You cannot just help yourself to people's money-stop messing people around and taking money for nothing.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
