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Betty G

1 reviews | Active since Jun 2020

08 Sept 2020, 15:31

DSTV channel shedding-channel reduction-channel cuts.

I wrote in a couple of weeks ago when movie channels disappeared for a while. I was informed by DSTV that the movie channels were 'coming back' as MM3 and MM4-numbers 107 and 108. They did, but temporarily. I see today that they are again "gone', as of midnight tonight. They may be back sometime or maybe not? I wonder whether an arbitrary person just digs into a box of old dvd's and reaches and grabs something, sometimes-sometimes not. In their reply to me, they apologised and said it wouldn't happen again. I was looking to see what movies are on tomorrow and guess what-nothing!! The channel numbers are there but nothing on them-just blank. Really DSTV-you guys are incredibly inefficient-you should hang your heads in shame. I have downgraded as of month end, but this month am still paying for movie channels. Like I said before, if one pays for something, one expects to receive something in return. You cannot just help yourself to people's money-stop messing people around and taking money for nothing.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Sept 2020, 15:34
Official
Hi Betty Grimmer, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team