CB
Carmen B
1 reviews | Active since Feb 2013
18 Oct 2022, 07:36
DSTV CEO OFFICE ON STUDY LEAVE 😳!!!!
Unfortunately there is no “0” rating!!!!! I sought help. On the 20th September with numerous emails and phonecalls, the latest response was that the CEO office was on study leave, stop treating me like an idiot and hoping the problem will go away. Your customer service is disgusting, appalling and *********** to say the least. I am forced to escalate this to a legal entity and the consumer council. It is now the 18th October and my problem is still not getting attention, I have nothing but contempt for this company. Absolutely frightfully shocking!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
18 Oct 2022, 07:46Hi Carmen ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply18 Oct 2022, 07:46
Official
Hi Carmen ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
CB
Carmen B's updateReviewer Update
18 Oct 2022, 13:54Thankyou for calling back the cheek of the consultant to tell me to pay for another month to activate the service and find out what the problem is. Can you guys get anymore insulting and ***********?
CB
Carmen B's update18 Oct 2022, 13:54
Reviewer Update
Thankyou for calling back the cheek of the consultant to tell me to pay for another month to activate the service and find out what the problem is. Can you guys get anymore insulting and ***********?