PF
Peter F
1 reviews | Active since May 2017
07 May 2017, 09:03
DSTV Catchup Plus
<p>I have been having problems downloading DSTV Catchup Plus. On quering this with Multichoice I was advised that Catchup Plus can only be downloaded if one has uncapped fibre data. It will not work if one has capped fibre data. My question was what is the reason for this as if one has data available it should make no difference if it is capped or uncapped. After a momth I am still awaiting feedback from Multichoice.</p>
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Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
08 May 2017, 08:23Dear Peter
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
DStv (MultiChoice)'s reply08 May 2017, 08:23
Official
Dear Peter
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
DStv (MultiChoice)'s replyOfficial
08 May 2017, 13:42Dear Peter
We have referred your query to our decoder support team. As soon as we have feedback; we will be in touch.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply08 May 2017, 13:42
Official
Dear Peter
We have referred your query to our decoder support team. As soon as we have feedback; we will be in touch.
Regards
Elna
Best regards,
DStv (MultiChoice)'s replyOfficial
08 May 2017, 15:35Good Afternoon Peter
We understand that our decoder support team were in touch with you and the problem has been resolved.
Please let us know if there is anything that we can assist you with in future.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply08 May 2017, 15:35
Official
Good Afternoon Peter
We understand that our decoder support team were in touch with you and the problem has been resolved.
Please let us know if there is anything that we can assist you with in future.
Regards
Elna
Best regards,