DSTV Catchup not working for over a month

DSTV Catch up not working - msg on screen says "not available in your country"

I have had exactly the same issue as many other subscribers, since 17 Aug. Called the DSTV call centre multiple times - spent hours on the phone. Been given the run around by DSTV for over a month and the problem is not resolved. Was told to get an installer to check my signal. Had to pay and he found no issues. Been given the run around by multiple technicians with promises that the issue is being escalated - still no solution. Pathetic service.

It's time for DSTV to come clean and make a public announcement about this issue and refund us for services not provided !