PB
Petro B

1 reviews | Active since May 2014

30 Nov 2015, 10:50

Dstv catch up is bad value for money

Catch up is simply not worth the money. <br> <br> I am forced to record the series I want to watch because the catch up episodes sometimes take a week or more to upload onto catch up. <br> <br> Currently, there is a grand total of 9 movies available on catch up!!!! I did see the general apology thingy saying that you are having technical difficulties - but that is simply not good enough. <br> <br> I wonder what you will do if I develop technical difficulties paying my HIGH monthly subscription costs? You simply do not appear to do business with your clients in mind. The client is supposed to be number 1.<br> <br> Improve your service please. With things like Showmax etc, Dstv better pull up their socks, it is currently only their sport content that keep people interested.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Dec 2015, 10:37
Official
Hello Disillusioned197,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team