DSTV CATCH UP AND NEO MARINYELE NEED TO WAKE UP

For a full two months, CATCH UP has not been working. I have repeatedly contacted the DSTV service center. On several occasions they have said 'please give us more time' and then just ignore me until I contact them again. Eventually, I escalated it to NEO MARINYELE, who, surprise surprise, said 'please give me some time to investigate'. This was on 29 August 2018. Today is 18 September, and despite 3 follow up emails to the said NEO MARINYELE, the problem is STILL NOT RESOLVED. I would advise anybody considering DSTV to rather save their money and get Netflix. At least that way you get what you pay for, and more, and you don't have to spend hours of your precious time complaining to a service center that never actually provides a service. DSTV is a real waste of time and money, particularly given that the outrageous subscription paid every month is used to pay 'service' personnel who never do anything about your problem other than ask for 'more time'. Today, Hand****'s tale is AGAIN not on catch-up. That's just one of the many series and episodes that never appeared over the past TWO MONTHS.