DSTV card moved to another account!!!! ANNOYED!!!!

Item: DStv (MultiChoice)
Rating: 2
Author: Claudia R

Good day, Never in my entire life have I experience such **** service. I have been on the call centre for the past two days trying to sort out an account we've have had for 5 years! This results in my boss screaming at me because you people are so pathetic! I need my account sorted and the SD moved back to the name it should be under. I want this service connected TODAY!!! Regards, Claudia Rossouw

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

04 Apr 2015, 10:25

Hello Claudia Rossouw,

We would like to sincerely apologise for the delay and any inconvenience caused.

We tried to contact you on your mobile number provided, however your calls goes straight to voice message. Our records indicated that the customer number ***0 of Mr R Nath guest house smart card *** was activated on the 2 April 2015.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards

Nesta

DStv (MultiChoice)'s reply04 Apr 2015, 10:25

Official