1 reviews | Active since Mar 2012
DSTV, can't, won't, don't want to listen!
Having had "words"with this company over the past few months I still can't seem to make them understand my problem!! Cancelled Debit Order July/August and paid cash for remaining few months until we relocated to UK. Closed account in October when when we moved. I have had bank reversing payments made to in Jan/Feb. They eventually stopped account in March 2020!! Then claimed that we owed 2 months subs so removed that amount from bank. Is it correct that companies have the right to withdraw funds from a bank account after a Debit order has been cancelled? I now await an educated response to my demand for those months to be reimbursed! We have lived in UK since October 2019 and promise you........we do not receive DSTV and have not for 6 months!!!! Account closed, Debit Order cancelled..........what is your problem? Stop removing money from bank account NOW.....this is called theft!!!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
I have no intention of calling as I live in UK and cannot afford the cost of being on hold for over an hour!!!
This problem occurred after we had relocated and I am at the end of my tether trying to have this rectifieed!! Explain to me how monies can be removed from an account after the Debit Order has been stopped??
The account holder was R C H Robertson
I have also lodged this complaint with the Complaints Bureau.
I have no intention of calling as I live in UK and cannot afford the cost of being on hold for over an hour!!!
This problem occurred after we had relocated and I am at the end of my tether trying to have this rectifieed!! Explain to me how monies can be removed from an account after the Debit Order has been stopped??
The account holder was R C H Robertson
I have also lodged this complaint with the Complaints Bureau.
Having been trying to solve this with aid of bank since November 2019, I'm completely finished regarding the inefficiency of your company. Any further deductions will be dealt with through courts!!
As stated in my previous review, I have reported this to the Complaints Bureau.
Having been trying to solve this with aid of bank since November 2019, I'm completely finished regarding the inefficiency of your company. Any further deductions will be dealt with through courts!!
As stated in my previous review, I have reported this to the Complaints Bureau.