KR
Keith R

1 reviews | Active since Feb 2010

21 Jun 2016, 14:51

Dstv - Cannot Trust Their Billing

<p>2nd month in a row. I paid the amount owing online using self-help. Nothing was owing after this.</p> <p>I then upgraded DSTV to premium and less than a month later (today) I get my service cut. Apparently I now owe R1440+.</p> <p>DSTV, this is the reason I will not allow you to debit my account - I do not trust your billing!!!</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Jun 2016, 14:17
Official

Good day Keith

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Our records indicate that you have been assisted by one of our consultant that explained the billing on your account the why the amount due is reflecting on your account.

Should you require any further assistance, please do not hesitate to contact us .

Regards

Rupert