DSTV CANNOT MANAGE THEIR ACCOUNTS

We have 2 dstv decoders on the easyview packages. We get cut off every 2nd day. The telecall centre are able to help us to reconnect, but as said, this is temporary, and 2 days later, another 1 hour on the phone to the call centre ! We were informed that we had R 940 credit on our account. This should give us 1 year viewing on BOTH decoders. Our online account has numbers that bear no resemblance to any of our card or acc nos. the one says we have an outstanding arrears of R 84.60 ? which must be paid by 1/1/1901.. yes 1901... do you think that they know whats going on. Our statement shows we have been debited with a premium package, but the call centre says we are on Easyview ??They clearly dont know or care what they do, they have a monopoly and ride roughshod over everyone. Are they EVER going to get this service right ? The sooner we have live streaming with fast internet the better, then we can tell dstv to stick their service where it fits best..Then they will have to jack up their service or go under..<br> <br> DSTV seriously needs to look at their service, its just **** and exhorbitant at that.<br> <br> I hope you can do something about it.<br> <br> John Bass<br>