CA
Catherine A
1 reviews | Active since Sept 2015
23 Aug 2021, 10:37
DSTV cannot fix their own error
I am receiving an error message which was reported to DSTV on 26th June 2021. All I get are repeated requests for line speed testing and the response that my problem has been escalated. I keep getting told "the team is working on it" and 5 TIMES have been told it has been "escalated". It is a DSTV error, how can they not know how to fix it??!! Useless useless useless.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
23 Aug 2021, 12:46Hi Catherine,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Aug 2021, 12:46
Official
Hi Catherine,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,