DSTV cancels wrong subscription adds wrong packages then can not find your payments AVOID THEM

I knew it was a mistake. Since 2018 I have left DSTV, but then a family member said lets just get the family package. This was Oct, it is now Nov and they just gone and changed the packages, I have now paid R 420 for the new month for only the family package and pvr, they keep sending me sms to pay this, pay that. For 2 days now I have logged a query for why I must still pay R 500 odd. I have logged a query/complaint yesterday - no action, I phoned last night as well as logged on, wasted airtime and precious relaxation time to try to get it sorted. this morning another hour of my time slipped by as I tried to get them to fix up their nonsense. Suddenly they can't find my payments although the lady on Monday could find my R 300, I pd R 120 additionally still disconnected. They more I try to explain that I only want the one subscription they more they stuff it up. How difficult can it be. Also I know DSTV is just a lot of reruns. So as soon as my child is on the tx, I am cancelling DSTV again as quick as you can say … Do not sign up for DSTV, a waste of money and time.