DSTV cancellation of Channels and arrogance treatment of customers

To: The DSTV / Multichoice Executive's

I have had never had such bad treatment and response from any service provider.

DSTV, if it bothers to reply on WhatsApp and Messenger, does not give any clarity on the status of this issue

Furthermore, after more research by myself, it is very clear that the management/ executive acts in an arrogant manner in terms of dealing with this issue and treatment of your clients including the ridiculous notion that you provide a good service even more so with the reduced channels. You have not even told us what is replacing them......and there is no reduction in subscriptions !!!!!!!!!!!!

Being a retired director in a service company , nothing kills any organization than bliss, arrogance and greed

Regards

Guy Perrins ____________________________________________________________________ To: "enquiries" <***> Sent: Saturday, 27 December, 2025 12:11:21 Subject: Fwd: DSTV Cancellation of 12 channels

To whom it may concern

I am aware that DSTV is cancelling 12 channels

My issues are as follows: Of these channels, I watch 7 of them and then a bit of sports. There is NO incentive to stay subscribed There is NO proper formal communications to your subscribers on this issue. There are NO updates on this issue. We are treated very off- handish which is arrogant I am aware that the new French owners have demanded a 20% reduction in service fees . This is not passed onto your subscribers and possibly the reason for the above channels cancelations. So as a long term suffering customer, we have to just suck this up with NO fee reduction ....bull**** I say!! The long terms concerns of repeats is ignored by DSTV Members of my extended family have already canceled their subs.......just fed up with DSTV. I have seen nothing from DSTV to allay any of my (and others) concerns from DSTV I predict that you will eventually lose your top end subscribers which in turn will negatively impact on your sports channels income , because we will not be watching using your service, even if it is delayed a bit on another streaming service ...we just dont care anymore. I will be shocked if I even get a courtesy reply from yourselves, as the arrogance is just unbelievable.

Looking forward in the future to another service provider

Regards

G Perrins