DSTV Cancellation nightmare

I want to cancel, but no options on App, self service, telephonic, WhatsApp or on any new options for DSTV. The phone number just loops and has no options, I have tried the app and website that just keeps loading, I cant even downgrade the service.

I cant change the extra services, change the package, unsubscribe or downgrade.

I am now going to report this to the credit ombud and ICASA.

Multichoice is getting desperate and its starting to show