GE
Gary E

1 reviews | Active since Jan 2020

28 Jan 2020, 12:45

DSTV Cancellation

Cancelled my Premium subscription beginning of November 2019 to end 1st Dec 2019. Get a call today saying that I must do a cash payment by tomorrow. Called service center and they said that it probably wasn't cancelled properly and there is nothing they can do about it. Then the system was down so they couldn't pinpoint exactly what I am being charged for. I said so I must pay for your mistake and they said yes but there is nothing that can be done.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jan 2020, 15:27
Official
 Dear Gary, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, Dstv: Hello Peter Team 

 
GE
Gary E's update29 Jan 2020, 07:22
Reviewer Update
Thank You Kagiso
What would be the best way to go about paying the R70?