DSTV can activate non existing stop orders at banks you don't bank with!!!

Good afternoon, I, received today what I like most!!! After battling now for 3 days with DSTV I finally got an answer. Guest what? It is an empty e-mail. No body no header and no footer!!!! But I have to rate the services of the secret agent who is incapable of writing and sending an e-mail. So i rated it 0. What caused this unhappiness with DSTV? Customers join DSTV and your subscription gets activated. Wait till the end of the month comes. Your package costs R319.00. You gave no stop order nor made any pay arrangements. End of the month comes. Your SMS's goes bonkers. DSTV tried to book of R660.00!!! Not only once but twice. Obviously both are rejected. So you call DSTV what are they trying to do. No response. You write an e-mail. Now you get a response. A secret agent calls you. The secret agent tries to convince you, you have given DSTV a stop order at ABSA Bank. He'''. I, bank with the blue bank??? Now a senior agent takes the phone. Now you get accused your bank activated a non existing stop order. Because of your banks over reaction you owe DSTV a whooping R20.87 odd for fees they made themselves. On top of that DSTV writes you an e-mail back explaining to you how this massive debt has come to stand. In the mail they accuse you that your bank activated a non existing stop order from a previous account you had. All of a sudden you get put on as a cash customer (Which you was anyway). A stop order gets make at the blue bank and on the 1st of every month they get their R319.00 odd. So we decided to move and DSTV is part of the new premises and included in the rent. Unfortunately the sell of the new premises fell through. So we stay where we are. Now trying to activate the DSTV is impossible. You owe them R20.87 odd for the financial losses they caused themselves. WhatsApp contact useless. E-mail contact useless. Internet chat catastrophic. You thought you are dealing with a BOT. Not able to communicate. ***********, not willing to help. End response from DSTV an empty e-mail and the wish to rate their useless service. DSTV has to much customers. They don't need customers who are paying their subscriptions. Lucky there are other TV subscription offers. May more customers cancel their DSTV subscription so you can learn what customer service is.