DSTV Call Centre Sucks

Item: DStv (MultiChoice)
Rating: 1

DSTV is bleeding Subscribers ... I want to add another new service to a house I own .... day three of calling in and being told "some-one" will call me back. Nothing and no recourse .... they all work from home so no management available and obviously no oversight ....

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

16 Dec 2020, 12:16

Hi Deon Grove,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply16 Dec 2020, 12:16

Official

Hi Deon Grove,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

's updateReviewer Update

21 Dec 2020, 13:27

it has taken a week for a second response ... typical call centre they have their little domain and cannot help outside of that.
So I want a Business Premium subscription with a new Ultra decoder ..... its just not happening ... I apparently must call again!!!!
Come on DSTV try and pretend to give some service

's update21 Dec 2020, 13:27

Reviewer Update