DSTV call centre :Extreme incompetence and awful service

<p>We have had our explora now for approximately 2 months.</p> <p>We have tried to rent box office movies numerous times without any success.</p> <p>Every time you call the call centre one gets met with incompetence and non helpful employees.</p> <p>The managers are just as bad. When unable to help and resolve the problem, you are given promises of a follow up call to ensure quick resolution of the problem.</p> <p> After numerous phone calls to the service centre we are still waiting for someone to</p> <p>1. fix the problem </p> <p>2. to call us back. </p> <p> </p> <p>We have now decided to cancel our dstv as we cannot deal with the incompetence any longer</p> <p> </p> <p>This so called customer service is shocking and very disappointing. </p>