DSTV Call Centre error

Good Morning,

I’m very disappointed with the service from DSTV call centre, last month 22/10/2018 @ 19:57 I called your call centre to take off one off my decoders that was linked to my explorer and make it a single view. Since the consultant has done this change, the additional decoder has also been removed and we cannot get signal, also this weekend we tried the walker, and same thing, not linked.

I feel it was not my error, my account is up to date why should I now pay for a technician to come and sort out the error which was done at DSTV itself.

I would appreciate if somebody can look into this urgently and get my subscriptions sorted out. This is totally unacceptable, it is surely not the way to treat fair paying clients.

My cell no.: ********** , which technical was also supposed to call me back on 22/10 and I have still not received that call. So frustrated with the service. I would like to have this sorted out as soon as possible.